Prayer Request Systems
Handle Online Prayer Requests With Care
A prayer request is not just another website submission. We help your church create a simple, respectful path for requests to reach the right people, with confidentiality and consent designed in from the beginning.
- Pricing
Service pricing — Included in your monthly service time
- Inside the Department?
Inside your monthly service time — prioritised with you each month, not charged again.
- Separate service?
No separate production price is listed. Any third-party form, email, or storage costs are separate and discussed before a church chooses them.
The first requirement
Confidentiality Comes Before Convenience
The simplest form is not automatically the right form. Before a church asks someone to share a private concern online, it needs to know who can see it, what happens next, and how the information is protected.
A person may write about illness, grief, family strain, addiction, conflict, fear, or another deeply personal matter. The form, confirmation message, routing, and internal process should treat that information with the seriousness it deserves.
We help your church make its own decisions visible and workable: which pastoral staff or designated leaders receive requests, whether a prayer-team option is available, how long the church keeps the information, and what is never published.
The church's pastoral team decides how prayer requests are handled. Our role is to build or improve the digital system around those decisions, not to set pastoral policy or take the place of the people entrusted with care.
The practical design
What the Request Path Can Include
The details should follow your church's own pastoral process. We help make the online path clear enough for a person to use and controlled enough for leaders to handle responsibly.
A simple request form
A person can share a request without navigating a general contact form that gives no indication of where sensitive information is going.
Clear privacy language
The form can explain who receives the request, what the church does not publish, and where a person can ask a question about handling.
Intentional routing
Requests can be directed to the pastoral or designated contacts your church chooses instead of being left in an unattended general inbox.
A consent choice
A person can clearly indicate whether they want the request kept private or are explicitly consenting to a defined level of sharing with a prayer team.
A human next step
The confirmation language can set an honest expectation about how the church handles requests without promising a response time the church cannot maintain.
A reviewable process
Church leaders can revisit the wording, access, routing, and retention choices as pastoral practices or staff roles change.
Working with your process
Built Around the People Who Actually Receive Requests
The best online form cannot substitute for a clear internal plan. We begin with the pastoral team and designated leaders who will use the system.
We ask practical questions before recommending a setup: Who checks new requests? What happens if the usual recipient is unavailable? Which requests, if any, may be shared with a prayer team? What should a person understand before they submit? What does the church's retention practice require?
This work can be prioritised within approximately 4–6 hours of professional service time per month alongside your other digital needs. A simple form may be only part of the task; writing the explanation, mapping the access, and confirming the handoff can matter just as much.
We do not assume that every church should use the same wording or routing. The pastoral team owns the ministry decision. We make the website and supporting system reflect it as clearly as possible.
A prayer request is not public content
We do not treat submitted requests as material for a newsletter, social post, sermon illustration, or public prayer list. A person may ask for a request to be shared, but the church should obtain and honour explicit consent before any defined internal sharing takes place.
A website can explain the process; it should not make a private concern feel like a public submission.
Common questions
Questions About Online Prayer Requests
Who can see a prayer request submitted through the website?
Your church decides that before the system is published. The form and process should clearly state whether requests go to pastoral staff, designated leaders, or another church-approved recipient group.
Can people choose whether their request is private?
Yes. A careful request path distinguishes a private request from one a person explicitly consents to share with a defined prayer-team group. The church determines the exact options and language.
Will prayer requests be posted publicly?
No request should be published merely because it was submitted. If your church has a process for sharing requests with a prayer team, the person should know what that means and give explicit consent to that defined sharing.
How long are requests kept?
That is a church pastoral and administrative decision. We can help make the website language and system practices reflect the retention approach your church has chosen, but we do not invent that policy for you.
Does this guarantee that someone will respond right away?
No. We do not promise a response time that the church may not be able to sustain. The confirmation can explain the church's process and provide an appropriate contact path, while the pastoral team determines its actual follow-up practice.
Talk through your church's prayer request process
Tell us how your pastoral team currently receives and shares requests. We can discuss a digital path that fits your church's own confidentiality, consent, and care practices.
Last reviewed September 30, 2026.